Guest Pad: Collect Pre-Need Leads Days Before the Service
Families start gathering days, if not weeks, before the service. Guest Pad turns that window into names and conversations for the funeral home — without a hard sell.
Families do not wait until the morning of the service to show up. They start gathering days, if not weeks, before — group texts, travel plans, “when is visitation?” That window is when attention is highest. Most funeral homes still meet the family at the arrangement and hope the rest of the community finds the page later. Promises Pro is built for the earlier conversation.
The memorial page is the first conversation
A live memorial page gives the family one link to share: photo, dates, RSVP, and a place for people who cannot travel. Publish it as soon as you have a name and a service window. Guests arrive already oriented. You are not asking them to download an app or create an account.
Guest Pad captures names while people are already there
Guest Pad is the digital guest book on that same memorial. Visitors sign with a real name. Those names are funeral-home leads — people who already care about this family, already on the property or already on the page. You collect them before the service, not in a follow-up letter two weeks later.
The book lives at a public Guest Pad URL. The title uses the published memorial name. Share and the book use the same Heart QR so a scan from the register lands on the memorial, not a dead square code.
Heart QR from the book to the memorial
Print the Heart QR on the Guest Pad, on Share, and on the cards you hand out. One scan opens the memorial. Families keep the card. Distant relatives use the same link. You are not running a separate campaign to drive traffic you already have in the room.
Instant Memorial Cards while you are still arranging
Printables include Instant Memorial Cards and posters in 18×24, 20×30, and 24×36. Pick a look, add the name and dates, export a print-ready PDF. No designer on call. The card and the page match, so the piece people take home points back to the same memorial and the same Guest Pad.
If the theme is not there, create your own
Tribute video themes are not a fixed catalog. Create Your Own Video Themes lets the funeral home make a theme when the library does not have the look the family asked for. Same idea as unlimited themes: if it is not there, you make it.
What this does for pre-need
Pre-need is easier when the next family already knows you. Guest Pad names, RSVP, and the memorial page are that introduction — days before the service, while the community is paying attention. Talk to those people about planning when it is appropriate. Do not wait until the room is empty.
Promises Pro is live at promisespro.com. Book a demo if you want Guest Pad, Heart QR, Instant Memorial Cards, and the memorial page standing up in minutes.